Have a passion for the business, have a great management team, and then search for real opportunity.
Scott O'Neil is the CEO of Harris Blitzer Sports and Entertainment (HBSE), a group that manages the Philadelphia 76ers, New Jersey Devils, and English Premier League's Crystal Palace. Their ongoing vision is to focus on acquiring sports franchises, sports venues, and sports and entertainment properties.
Scott and I talk about the state of the teams in his current portfolio, then dive deep into the operational team at HBSE, the culture they've built, and the sales metrics (or what he calls "touches") they study to improve things like season ticket sales, digital impressions, and sponsorship opportunities.
I asked Scott two questions that I'm constantly working through, as well as observing others' management techniques. First, what does he look for in a qualified candidate, and second, how he balances oversight of multiple properties, strategy, and interpersonal relationships at the office. What he discloses is fascinating (hint: he's big into mindfulness and gratitude).
|2:20||What Makes The 76ers A Free Agency Destination|
|4:45||Defining Scott's Role|
|8:00||What Scott Looks For In An Employee|
|19:45||Achieving A Work Life Balance|
|22:50||Building Out A Dynamic Sales Organization|
|27:05||Building Out KPI's And A Team First Mentality In A Sales Org|
|36:25||Capitalizing On Marketing Phenomenons|
|40:40||Learning From Our Mistakes|
|44:10||Bringing In New Partners|
|49:20||Maintaining And Managing Communication With Your Partners|
|52:55||Self Improvement Habits|
|58:35||Social Issues Vs. Brand|